Systems Integration

Systems Integration

Systems Integration

Custom Application Development with no boundaries!

About us

Indie systems offer a wide range of managed services in Development Operations, Systems & Network Administration and Software Engineering fields.

Our mission

We provide businesses with the most reliable and powerful services regarding Procedures Automation, by integrating the most appropriate technologies, in order to reduce their costs.

The need for Systems Integration

Serious businesses use various Information Systems (ISs) for different reasons. Company Management (MIS), Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) are some of the most popular uses of ISs. All ISs need inputs and create outputs which usually employees have to manage, but what happens when the information stream is huge? Then the employees managing and converting data from a system to information for another become the bottleneck of the stream. In order to remove this weakness, you need another IS which can efficiently convert and manage inputs and outputs of other sub-systems fully automatically in order to make them operate as a fully coordinated whole. Moreover, because of the complexity of the business management today, some actions may need more than one tweak in a system. For instance, an order return in e-commerce world requires three main actions: stock update, refund the customer and notice them, all of which belong to different sub-systems that have different operators. By allowing a single operator to complete all three of them in a click of a mouse button via a central IS, productivity skyrockets and expenses decrease drastically.

Use Cases

  • Systems that require one or more employees to handle data between them can be integrated in order to allocate your employees' time better and lower the required time of the transfer to the lowest possible.
  • E-shops is a great source of data and we can integrate your e-shop with other systems, such as, your CRM to keep track of your clients, your ERP to keep track of your stock, your country's taxation authority IS in order to send orders info instantly and more.
  • The most common scenario for businesses is the connection of their CRM solution with their ERP solution and both of them with other sub-systems.
  • For inter-companies systems communications we guarantee secure data transactions between completely different ISs.
  • Obsolete systems that you would like not to renew right now could be extended by integrating them with other systems in order to accomplish more tasks.
  • Obsolete systems that are being deprecated could be integrated with their successor for smoother system or/and data migration.

Planning

The first step of this procedure is to identify and capture the sub systems’ requirements. Our engineers need to study the systems that are going to get integrated, analyze their inputs and outputs and create graphs for the data and for the information streams. Then, we need to create a detailed report of the hardware and software specifications of the new system, it’s abilities and possibilities along with its needs in resources. We want to be sure that we understand your needs and you understand what you are paying for, that’s why we focus on details. Sometimes, a new system may be redundant, in these cases integrating two systems by making changes on them may be more efficient.

Database Design​

The data and information which are managed by the new system are mainly stored in databases. We use modern tools and powerful engines in order to construct databases schemas according to the industry’s best practices and manufacturer’s guidance. We believe that databases are the core/heart of a system and that’s why we give this step a lot of attention. Moreover, we are extremely trained to adapt to other engines  and databases schemas in order to integrate two or more systems.

Data Retrieval

After having analyzed a sub-system, we are capable of acquiring its output via REST API calls if it’s available, or we can develop it further in order to communicate with another system. Then we need to store this data for later use or make the appropriate calculations in order to create reports, etc.

Information Output

In this step we create new API endpoints in order to give our system the possibility to communicate with other systems by outputting its information. We are proud for our deep experience in REST APIs as we have worked extensively with REST in other projects.

Optimization

We use modern technologies and tools to provide powerful systems that handle hundreds of thousands or millions of requests per day. Caching is a technology we use in order to save database, and not only, requests and speed up user actions with data that were previously used. We use multilevel caching to get the hustle out of all the possible system nodes.

Extendable Functionality

Last but not least, our work is designed and developed in such way so it can always be extended to meet future requirements such as: interconnecting more sub-systems, new API endpoints, exporting different reports and more.

Contact us

Typically we respond in 3-4hrs. Mon-Fri 10am-6pm.